Status and sub status codes - Upload report
This topic describes all the statuses, sub statuses and their corresponding sub status descriptions of the specified content element in the upload report. It provides insights on:
Upload report status codes
The table below describes the upload status of the provided content element and its interpretation:
Status code | Description |
---|---|
|
Specifies that the submitted attribute is still processing. |
|
Specifies that the submitted attribute was declined. |
|
Specifies that the submitted attribute was successfully processed and published. |
Attribute sub status codes and descriptions
The table below describes all the subStatus
codes and their corresponding descriptions explaining why the specific attribute was rejected:
Status code | Sub status code | Description | How to proceed |
---|---|---|---|
|
|
The content is being processed. |
N/A |
|
|
The content is published to the website. |
N/A |
|
|
The content is updated on the website. |
N/A |
|
|
EAN is valid. |
N/A |
|
|
EAN is merged. |
N/A |
|
|
Your account is temporarily disabled due to exceeding rate limits. |
Please reduce calls or contact Partner Service for assistance. |
|
|
The content cannot be processed for unknown reason. |
N/A |
|
|
Only a single value is allowed. |
Check the latest data model. |
|
|
Attribute does not exist. |
Check the latest data model. |
|
|
Only numeric values are allowed. |
N/A |
|
|
Specified EAN is invalid. |
Deliver a 13-digit EAN-code and/or check the validity of the EAN. |
|
|
The numeric value is incorrect. |
N/A |
|
|
Only whole numbers(numbers without decimals) are allowed. |
N/A |
|
|
The date format is incorrect. |
Use the format YYYY-MM-DD (For example 2022-01-01). |
|
|
The date and time format is incorrect. |
Use the format YYYY-MM-DD and 23:59:59 for date and time. |
|
|
Invalid URL. |
Provide a URL including the filepath. |
|
|
The date format is incorrect. |
Use the format DD-MMM-YYYY (For example 01-JAN-2022). |
|
|
Invalid fraction. |
N/A |
|
|
The LOV value does not exist or is not allowed. |
Check the latest data model. |
|
|
Unknown or invalid basetype. |
Check the latest data model. |
|
|
Invalid unit. |
Check the latest data model. |
|
|
Character limit exceeded, please shorten text. Refer to the data model for upper limits. |
Check the latest data model. |
|
|
No value was provided. |
Check your message format for any errors. |
|
|
Valid value was not provided. |
Check your message format for any errors. |
|
|
The attribute is not allowed. |
Check the latest data model. |
|
|
The product classification category does not exist. |
Check the latest data model. |
|
|
The product classification category is no longer valid. |
Check the latest data model and adjust the product classification category. |
|
|
The content cannot be matched to a known product. |
Provide a product classification category that exists in the latest data model. |
|
|
No change detected. |
The value provided is the same as before, therefore no action is taken. |
|
|
The system has selected the product information of others. |
N/A |
|
|
The system has selected the product information delivered by the bol Logistics department. |
N/A |
|
|
The system has selected the product information delivered by the brand owner. |
N/A |
|
|
No value found. |
Check your message format for any errors. |
|
|
The content cannot be processed for unknown reason. |
Internal error occurred. Try again or try at a later time. |
|
|
The attribute is deprecated. please check the latest data model. |
Check the latest data model. |
|
|
Processing has failed due to a technical error. |
Internal error occurred. Try again or try at a later time. |
Asset sub status codes and descriptions
The table below describes all the subStatus
codes and their corresponding descriptions explaining why the specific asset was rejected:
Status code | Sub status code | Description | How to proceed |
---|---|---|---|
|
|
The file was successfully received. |
N/A |
|
|
The file was successfully stored and awaits further processing. |
N/A |
|
|
The labels are updated. |
N/A |
|
|
The file is published. |
N/A |
|
|
The file is successfully deleted. |
N/A |
|
|
Invalid URL. |
Check the validity of the URL and check if the URL contains a valid filepath. |
|
|
The host denied our request to download the file. |
Ensure that your host is not whitelist-only and allows for high (parallel) volume of download requests. |
|
|
The file is not processed and was not downloaded within the time limits. |
Ensure that your host supports high (parallel) volume of download requests or decrease the amount of products per upload. |
|
|
The file could not be processed within the time limits. |
Ensure that your host supports high (parallel) volume of download requests or decrease the amount of products per upload. |
|
|
The file is not processed because the maximum number of retries have reached. |
Ensure that your host supports high (parallel) volume of download requests or decrease the amount of products per upload. |
|
|
The file is corrupt or contains errors in the metadata. |
Check the source file and try again. |
|
|
Failed to process the file. |
Check the source file and try again. |
|
|
The file-extension is not supported. |
Provide a commonly used file extension. For example: JPG/PNG for images, MP4 for video and PDF for documents. |
|
|
The file cannot be matched to a known product. |
Provide a valid product classification and EAN for the product, prior to delivering a set images for the EAN. |
|
|
The file is not selected. Other image for this slot has a higher quality. |
N/A |
|
|
The file is unpublished. |
N/A |
|
|
The file is a duplicate and is already known. |
|
|
|
The file is not processed because it was recently already provided. |
If the source file is updated, provide a new URL. |
|
|
Your account is temporarily disabled. |
Contact Partner Service for assistance. |