Status and sub status codes - Upload report

This topic describes all the statuses, sub statuses and their corresponding sub status descriptions of the specified content element in the upload report. It provides insights on:

  • Status of the upload report. For more information on the upload statuses, see table 1.

  • Detailed processing information per attribute/asset. For more information on the sub statuses and their corresponding descriptions, see table 2 and table 3 respectively.

Upload report status codes

The table below describes the upload status of the provided content element and its interpretation:

Table 1. Upload status codes and their descriptions
Status code Description

IN_PROGRESS

Specifies that the submitted attribute is still processing.

DECLINED

Specifies that the submitted attribute was declined.

PUBLISHED

Specifies that the submitted attribute was successfully processed and published.

Attribute sub status codes and descriptions

The table below describes all the subStatus codes and their corresponding descriptions explaining why the specific attribute was rejected:

Table 2. Attribute sub status codes and their descriptions
Status code Sub status code Description How to proceed

IN_PROGRESS

PROCESSING_STARTED

The content is being processed.

N/A

PUBLISHED

CREATED

The content is published to the website.

N/A

PUBLISHED

UPDATED

The content is updated on the website.

N/A

PUBLISHED

VALID_EAN

EAN is valid.

N/A

PUBLISHED

SELECTION_MERGED

EAN is merged.

N/A

DECLINED

BLOCKED_BY_RATE_LIMITER

Your account is temporarily disabled due to exceeding rate limits.

Please reduce calls or contact Partner Service for assistance.

DECLINED

VALIDATION_FAILED

The content cannot be processed for unknown reason.

N/A

DECLINED

VALIDATION_FAILED_INVALID_MULTIPLE_VALUES

Only a single value is allowed.

Check the latest data model.

DECLINED

VALIDATION_FAILED_DOES_NOT_EXIST

Attribute does not exist.

Check the latest data model.

DECLINED

VALIDATION_FAILED_INVALID_NUMERIC_TEXT

Only numeric values are allowed.

N/A

DECLINED

VALIDATION_FAILED_INVALID_EAN

Specified EAN is invalid.

Deliver a 13-digit EAN-code and/or check the validity of the EAN.

DECLINED

VALIDATION_FAILED_INVALID_NUMBER

The numeric value is incorrect.

N/A

DECLINED

VALIDATION_FAILED_INVALID_INTEGER

Only whole numbers(numbers without decimals) are allowed.

N/A

DECLINED

VALIDATION_FAILED_INVALID_ISODATE

The date format is incorrect.

Use the format YYYY-MM-DD (For example 2022-01-01).

DECLINED

VALIDATION_FAILED_INVALID_ISODATETIME

The date and time format is incorrect.

Use the format YYYY-MM-DD and 23:59:59 for date and time.

DECLINED

VALIDATION_FAILED_INVALID_URL

Invalid URL.

Provide a URL including the filepath.

DECLINED

VALIDATION_FAILED_INVALID_DATE]

The date format is incorrect.

Use the format DD-MMM-YYYY (For example 01-JAN-2022).

DECLINED

VALIDATION_FAILED_INVALID_FRACTION

Invalid fraction.

N/A

DECLINED

VALIDATION_FAILED_INVALID_LOV_VALUE

The LOV value does not exist or is not allowed.

Check the latest data model.

DECLINED

VALIDATION_FAILED_UNKNOWN_BASETYPE

Unknown or invalid basetype.

Check the latest data model.

DECLINED

VALIDATION_FAILED_INVALID_UNIT

Invalid unit.

Check the latest data model.

DECLINED

VALIDATION_FAILED_INVALID_TEXT

Character limit exceeded, please shorten text. Refer to the data model for upper limits.

Check the latest data model.

DECLINED

VALIDATION_FAILED_INVALID_NO_VALUES

No value was provided.

Check your message format for any errors.

DECLINED

VALIDATION_FAILED_INVALID_VALUES

Valid value was not provided.

Check your message format for any errors.

DECLINED

VALIDATION_FAILED_NOT_ALLOWED

The attribute is not allowed.

Check the latest data model.

DECLINED

VALIDATION_FAILED_INVALID_GPC_CODE

The product classification category does not exist.

Check the latest data model.

DECLINED

VALIDATION_FAILED_DISABLED_GPC_CODE

The product classification category is no longer valid.

Check the latest data model and adjust the product classification category.

DECLINED

MATCH_TO_PRODUCT_FAILED

The content cannot be matched to a known product.

Provide a product classification category that exists in the latest data model.

DECLINED

IDENTICAL_VALUE_AS_BEFORE

No change detected.

The value provided is the same as before, therefore no action is taken.

DECLINED

REJECTED

The system has selected the product information of others.

N/A

DECLINED

REJECTED_BY_LOGISTIC

The system has selected the product information delivered by the bol Logistics department.

N/A

DECLINED

REJECTED_BY_BRAND_AUTHORITY

The system has selected the product information delivered by the brand owner.

N/A

DECLINED

REJECTED_NO_DATA

No value found.

Check your message format for any errors.

DECLINED

REJECTED_UNPROCESSABLE

The content cannot be processed for unknown reason.

Internal error occurred. Try again or try at a later time.

DECLINED

DEPRECATED

The attribute is deprecated. please check the latest data model.

Check the latest data model.

DECLINED

TIMED_OUT

Processing has failed due to a technical error.

Internal error occurred. Try again or try at a later time.

Asset sub status codes and descriptions

The table below describes all the subStatus codes and their corresponding descriptions explaining why the specific asset was rejected:

Table 3. Asset sub status codes and their descriptions
Status code Sub status code Description How to proceed

IN_PROGRESS

RECEIVED

The file was successfully received.

N/A

IN_PROGRESS

STORED

The file was successfully stored and awaits further processing.

N/A

IN_PROGRESS

LABEL_UPDATED

The labels are updated.

N/A

PUBLISHED

PUBLISHED

The file is published.

N/A

DECLINED

DELETED

The file is successfully deleted.

N/A

DECLINED

DOWNLOAD_FAILED_404

Invalid URL.

Check the validity of the URL and check if the URL contains a valid filepath.

DECLINED

DOWNLOAD_FAILED_UNAUTHORIZED

The host denied our request to download the file.

Ensure that your host is not whitelist-only and allows for high (parallel) volume of download requests.

DECLINED

UPLOAD_CANCELLED

The file is not processed and was not downloaded within the time limits.

Ensure that your host supports high (parallel) volume of download requests or decrease the amount of products per upload.

DECLINED

UPLOAD_DEADLINE_REACHED

The file could not be processed within the time limits.

Ensure that your host supports high (parallel) volume of download requests or decrease the amount of products per upload.

DECLINED

UPLOAD_FAILED

The file is not processed because the maximum number of retries have reached.

Ensure that your host supports high (parallel) volume of download requests or decrease the amount of products per upload.

DECLINED

NOT_VALID_FOR_IMPORT

The file is corrupt or contains errors in the metadata.

Check the source file and try again.

DECLINED

IMPORT_FAILED

Failed to process the file.

Check the source file and try again.

DECLINED

UNSUPPORTED_MIMETYPE

The file-extension is not supported.

Provide a commonly used file extension. For example: JPG/PNG for images, MP4 for video and PDF for documents.

DECLINED

MATCH_TO_PRODUCT_FAILED

The file cannot be matched to a known product.

Provide a valid product classification and EAN for the product, prior to delivering a set images for the EAN.

DECLINED

SCORED_OTHER_IMAGE_WON

The file is not selected. Other image for this slot has a higher quality.

N/A

DECLINED

UNPUBLISHED

The file is unpublished.

N/A

DECLINED

IMAGE_FLAGGED_AS_DUPLICATE

The file is a duplicate and is already known.

DECLINED

IMAGE_RATE_LIMITED

The file is not processed because it was recently already provided.

If the source file is updated, provide a new URL.

DECLINED

SUPPLIER_FLAGGED_AS_BLACKLISTED

Your account is temporarily disabled.

Contact Partner Service for assistance.